Bold, Brave & Brainy

The Finance Frontier podcast explores the leading, bleeding and reeling edges of the financial world. Listen on demand to learn what bankers, finance professionals and others are working on as they improve their organizations and strive to deliver the experiences that their customers demand.

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Latest Episode

Eric Hathaway

Eric Hathaway, a 30-year veteran of the financial services industry, examines cutting-edge trends and issues that influence and shape global finance. Hathaway focuses on diverse topics and features leading industry experts as guests, while exploring the changing face of banking, the impacts of technology on economics and how organizations are adapting to the digital revolution.

Eric Hathaway

Eric Hathaway, a 30-year veteran of the financial services industry, examines cutting-edge trends and issues that influence and shape global finance. In this podcast, Hathaway examines diverse topics and features leading industry experts as guests, while exploring the changing face of banking, the impacts of technology on economics and how organizations are adapting to the digital revolution.

Recent Episodes

When Bad Things Happen to Good People

In this bonus episode, Eric speaks with an individual living in the Atlanta area who was a victim of identity theft. Their conversation explores how financial fraud gives companies the chance to deliver excellent customer experiences – or terrible ones. Listen and learn what financial institutions, retailers, and the rest of us need to do to get it right.

Stories From the Front Lines

Eric wraps up this fascinating dive into the world of fraud with Jared Dirkschneider, Senior Business Manager at Capital One. In this episode, Jared shares insights and anecdotes from a career spent battling credit card fraud.

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